e-Precision BPO Services
Technical Customer Support Services
Our TCSR’s are flexible, courteous, effective and are expected of today’s corporations
Our experienced TCSR understands that tech support is not just about providing consumers with solutions to their existing problems, but also about proactively digging up answers to problems they are not aware of.
Our Service Responsibilities
- Troubleshooting issues
- Diagnosing and identifying concerns
- Software & Mobile app support and walkthroughs
- Software troubleshooting with the customer
- Providing timely and accurate customer feedback
- Managing multiple cases at one time
- Explain technical details to customers using simple terms
Learn More About Our Complete Outsourced Services For Your Business
Join Our exceptional team of winners.
Be part of our journey by helping our clients grow their business with excellent service. Get a chance to enhance your skills with free trainings and activities.
What Our Customers Are Saying About Us
“e-Precision has helped us achieve cost-savings as compared to our standard costs. Their objectivity and professionalism allowed us to make the right decision quickly. e-Precision represented a way to increase our own service and capabilities while saving money.”
"e-Precision has a well-organized and extremely skilled team with really extraordinary skills, their company lives up to its name."
"They always meet their sales quota in time they are very persuasive and enthusiastic when talking to customers."
"e-Precision has helped me save my time very much with their skilled Virtual Assistants doing all the other stuff for me like administrative tasks, scheduling meetings, calling my customers, and answering my emails. They're very excellent at multi-tasking, I can focus on the bigger things in my company"
“Unique minds, unique services- e-Precision not only provides wonderful work ethic-They guide you through making the product work for YOU! Responsible service and responsive staff. Could you ask for more?”